Communication is an essential part of building a lasting relationship based on trust.
● Dial with your target, Respond quickly to messages, don’t leave it unanswered.
● Attend to problems that address you in a private conversation (messaging or email).
● Communicate all useful information (late deliveries, taking into account problems, etc.).
● Make business gestures when necessary.
● Manage breaking points A good customer relationship takes a long time to build and can break down in one message, or one silence.